Miller Apartments

Great central location. Less than a block from Rundle Mall and the Hope on Hop Off Tourist Bus. Rooms are in good repair and very clean. The building has a lift. The kitchen had crockery, cutlery, glassware, cookware, a microwave, hot plates and a medium sized fridge/freezer. The living area has a couch, plus a coffee table, desk and chair.

The hotel's location in the heart of Adelaide's CBD is perfect. We booked a two-bedroom apartment but were disappointed to find it located above a very noisy chiller or air conditioning compressor (see photo) that operated 24 hours a day. Despite requesting a room on the top level with a good view, our room was on level 2 and faced an unsightly carpark.

This was by far the WORST hotel I have ever stayed in. The staff were so rude and had absolutely zero customer service skills and also there was a language barrier that did not help. The room was old dirty and you could not turn the tap on in the bathroom because the mirror blocked the faucet. You had to brush your teeth in the kitchen sink. The bathroom drain was blocked so the entire bathroom flooded and was a slip hazard. The staff were rude when we asked to move rooms because there was no functioning tap in the bathroom. There was a noisy pub across the road and we had people throwing alcohol cans outside our window which was scary. We booked through a third party website to get points and Miller apartments CANCELLED OUR BOOKING but never reinstated it so the points were lost with absolutely no apology. The room and rate that I booked through the third party for the price WAS NOT THE ROOM I GOT ON ARRIVAL. My room I booked was cancelled and Miller apartments put me in a worse downgraded room with no apology or explanation BUT TOOK PAYMENT FOR THE ROOM BOOKED THROUGH THE THIRD PARTY. This doesn’t seem legitimate nor ethical and certainly not best practice when it comes to guests bookings and transparency. I would never recommend this accommodation by far the rudest and most unskilled guest service team I have ever had interaction with.